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Texts and calls

The Unemployment Claim Text Scam: What It Is and What to Do

Updated 12 November 2026

The text says there is a problem with an unemployment claim, or that a claim was filed, and a link asks you to confirm or correct it. If you did not file a claim, the link leads to a page built to collect your login details and Social Security number.

The Federal Trade Commission has described these texts since at least 2021. They appear to come from a state workforce agency and urge you to "make necessary corrections" to a claim, "verify" personal information, or "reactivate" benefits. The link leads to a fake agency website that asks for login credentials and a Social Security number, which a thief can use to file claims or commit other identity theft. State labor departments, including New York's, have posted warnings about texts saying there is an error with your unemployment claim. We found no specific 2026 alert, so treat this as a long-running type of scam, not a new wave.

The FTC says that state agencies do not send text messages asking for personal information. The Department of Labor adds a blunt rule: never send personal information or documents to unverified sites, and use only your state's official website.

A close up of a hand holding a coffee mug beside a laptop showing a state labor agency login page, warm lamp light, window showing a grey autumn street

What to do with the text

  1. Do not click the link, reply, or call the number in the text. A scam line will sound official and ask you to confirm the same details a thief needs. Find your state agency's number on its own website.
  2. Forward the text to 7726 (SPAM). The FTC says this helps your wireless provider spot and block similar messages.
  3. Report it at ReportFraud.ftc.gov or ic3.gov, then delete it.
  4. If you are unsure whether a claim exists, contact your state agency using the Department of Labor's state directory for reporting unemployment identity theft. Type the address yourself or use a bookmark you made earlier.

If you entered details on the page

The FTC advises going to IdentityTheft.gov to learn how to limit misuse of your data. It produces a recovery plan and an identity theft report. If you typed a password, change it on every site where you reuse it, starting with your email. If you uploaded a photo of an ID document, contact the agency that issued it and ask what it can do; the options differ by state.

If a claim was filed in your name

The Department of Labor says to report unemployment identity fraud to the state where it occurred. Some states ask for extra documents, such as a police report or a sworn affidavit, so follow that state's instructions. A fake claim can still cause problems, such as a tax form, even if you never received any money.

The most common consequence at tax time is a Form 1099-G for benefits you never received. The Department of Labor says the state will correct it and update the IRS record. Report only the income you actually received on your tax return, and do not wait for a corrected form before filing. If you already filed, do not send an amended return; the IRS will give further guidance. The Department of Labor also suggests checking your credit reports for accounts you did not open (free at AnnualCreditReport.com) and considering a credit freeze.

Fraud alert, extended alert, or freeze

Per the FTC, an initial fraud alert is free and lasts one year; contact one bureau and it tells the other two. With an FTC identity theft report from IdentityTheft.gov (or a police report) you can place an extended fraud alert, which lasts seven years. A credit freeze is also free, does not affect your credit score, and stays in place until you lift it, but you must place it with all three bureaus. For the steps, see how to freeze your credit for free.

Quick answers

Does getting this text mean someone has my details?
Not by itself. Scam texts are often sent in bulk to many numbers, so receiving one does not show that a thief has your information. Check with your state agency only if you have a reason to think a claim exists, such as a mailed notice or a letter from your employer.
Is a fraud alert enough, or do I need a credit freeze?
A fraud alert makes lenders take extra steps to verify you. A freeze blocks most new credit applications until you lift it, so it is the stronger choice if you typed a Social Security number into the page. Both are free, per the FTC.
Do I need to file a police report?
Not always. The identity theft report from IdentityTheft.gov is the FTC's main document. The Department of Labor notes that some states ask for a police report or a sworn affidavit when you report unemployment fraud, so follow your state's instructions.
What if I get a 1099-G for benefits I never received?
Report it to the state through its fraud reporting process. The Department of Labor says the state will correct the form and update the IRS. Report only the income you actually received on your return and do not wait for the corrected form.
Should I change my phone number?
Not because of this text alone. If you entered account details on the scam page, change those passwords and review any account that sends login codes to your phone.

This is general safety information, not legal advice. Scams change. If you need an official desk: FTC ReportFraud or IC3.